This Privacy Policy outlines how Company Name ("we," "our," or "us") collects, uses, stores, and protects your personal information when you use the Essco Saathi mobile application ("App"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
We collect personal information to verify your identity and facilitate the app's functions:
· Contact Information: Your name, phone number, and government-issued ID proof (e.g., Driving License, Voter ID).
1.2 Location Data
· Plumber Servicing Site Coordinates: The geographic location data of the plumbing site where the service is being performed.
1.3 Images
· Photos of the plumbing sites: To validate the installation of products and for service tracking.
2. Purpose of Data Collection
The information we collect is used for the following purposes:
· Identity Verification: To confirm the authenticity of plumbers using the app.
· Operational Insights: To verify the correct installation of our products at plumbing sites.
3. Data Usage
The information we collect is used for the following purposes:
· Site Visit Verification: Ensuring accurate reporting of plumber site visits for the processing of rewards.
· Processing Rewards: For proper disbursement of suitable plumber rewards based on site visits and installations.
4. Data Sharing
We may share your data in the following situations:
· Authorized Third Parties: We may share your information with trusted third parties for purposes such as reward disbursement, analytics, or legal compliance.
· Government Authorities: We may share your data with government authorities if required by law.
We do not sell, rent, or share your data with advertisers or unrelated third parties.
5. Data Retention
We will retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your data, subject to any legal obligations.
6. Your Rights
As a user, you have the following rights regarding your personal information:
· Disable Camera and Location Services: You may disable the camera and location services through your device settings, though this may impact the app’s functionality.
· Access, Update, or Correct Your Information: You can review and update your personal information.
· Request Data Deletion: You can request the deletion of your data.
· Request a Copy of Your Data: You can receive a copy of the data we have stored about you.
To exercise any of these rights, please contact us at support@jaquar.com
7. Security Measures
We implement robust security measures to protect your personal information. While we use industry-standard encryption and security protocols to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When updates are made, they will be posted within the App, and the updated policy will be available at Esscobathware
If you have any questions or concerns about this Privacy Policy, please contact us at support@jaquar.com
Jaquar and Company Pvt. Ltd.
Plot No.3, Sector – 11, IMT Manesar, Gurgaon, National Capital Region – 122050 India
Email: support@jaquar.com
Tel: +91 124 4746800